Privacy policy
Privacy Policy
This Privacy Policy aims to clarify:
– The type of information we gather about you
– How we may utilize this information
– How we safeguard this information
– Your responsibilities
– Changes to our Policies
What Information Do We Collect and Hold?
The information we typically gather and hold includes your name, residential address, shipping address, email address, telephone or mobile numbers, and billing and credit card details. Credit card information collected at our retail stores, by phone, or through our websites is used by the bank solely for authorized transactions and, where relevant, by our supplier for processing. This is to confirm the transaction is legitimate, and once verified, this information is destroyed. If you used PayPal for your transaction, your personal information will be handled by PayPal in accordance with its privacy policy.
Third Party Websites and Links
Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.
How Do We Use the Information We Collect and Hold?
All details are kept strictly confidential and used solely to process orders. We will not share personal details with third parties without your consent unless necessary for credit card authorizations, financing applications, and order fulfillment.
Additionally, to enhance our services, 6 Petals may use your personal information to contact you about promotions, products, and services that might interest you. By providing your information, you consent to 6 Petals communicating with you via email, SMS, MMS, and telephone about these promotions or services. You can withdraw this consent by using the ‘unsubscribe’ feature on any communication we send you.
Any use of your information complies strictly with the laws and regulations of the 1988 Privacy Act.
Security
At 6 Petals, we prioritize your privacy and are committed to protecting it. We adhere to the Australian Privacy Principles of the Privacy Act 1988. We use Secure Socket Layer (SSL) protocol to encrypt transferred information, ensuring your details are kept safe and secure. These systems are regularly updated to maintain high security standards and protect your personal information from unauthorized access. However, we cannot guarantee absolute security as internet transactions always carry some risk (e.g., from hackers or misuse). While we do our best to protect your information, we advise you to take precautionary measures when using our website.
Your Responsibilities
To further ensure your privacy:
· Sign out of your account after shopping at 6 Petals.
· Protect passwords and other access features associated with your use of our website.
6 Petals is not responsible for any personal information you post on social media or other public platforms.
Moreover, the Website should not be relied upon for personal, medical, legal, or financial decisions. Consult an appropriate professional for specific advice tailored to your situation.
Ensure all order details are correct. If you notice a mistake, contact us as soon as possible. 6 Petals is not responsible if incorrect information is provided and we are not notified before the delivery date begins.
Changes to Our Policy
We aim to provide the highest quality service through our website but do not guarantee the accuracy, completeness, availability, or timeliness of any content. We reserve the right to modify our policies at any time. Prices and availability of products are subject to change without notice. In the event of a change, we will prioritize communicating with customers before dispatching an order.
If you have any queries about our privacy policy or encounter an issue, please contact us. We value customer feedback and will strive to resolve any issues within 10 working days.